What our Customers say...
We had a fire in the corner of our garage which basically destroyed the interior of the garage and created smoke damage to the walls inside the house. I turned the clean-up and repair over to SERVPRO of NW Bakersfield. I didn't have to do a thing; SERVPRO took care of everything. The most important thing they did was to act as an advocate for us with regard to the fire insurance claim. The original insurance payment offer didn't cover everything but they, SERVPRO, negotiated with the adjuster and obtained results that made our house and garage look better than they did before the fire. In the house they cleaned and painted the interior walls and cleaned everything in sight; from ceilings to the flooring to every little thing. The garage interior was completely redone with new garage doors, exit doors, and of course new drywall and baseboards along with a beautiful paint job on the walls, and ceilings. In all, hiring SERVPRO for the complete restoration was a good decision that basically took the stress off of me. SERVPRO was, in effect, recommended by the insurance company and went to work the first work day after the fire. Needless to say I would recommend them in a similar situation.
Homeowner was so happy with our work. She even stated, "I liked that your crew was very professional and well done. Your technicians did a great job at cleaning and after themselves."
"I am happy with your staff and technicians they are awesome, I've even learned each of their names." Technicians were always on time, very curious and very helpful. All my questions were answered. Overall, I have rated them a 10.
I was very impressed with the technicians speed process. I Also liked that they were careful and weren't messy at all with the work they performed!
Oscar was really nice and professional. He answered my questions to best of his ability. Made me feel comfortable throughout this process! Gave a 10 to SERVPRO of NW Bakersfield.
SERVPRO OF NW Bakersfield did a great job on the mold remediation we needed for our commercial building.
Thanks for the great service SERVPRO of NW Bakersfield!
The whole team was awesome and helpful. They been great with customer service as well, and very professional with their work!
I just want to say how great Isabel and her crew were, they all were very theral and professional. Did an amazing job and always gave good customer service. They also were attentive especially in the situation we were in and we're thankful for that! The crew helped us so much. When they first came to my house it smelled so much like smoke and before they left it smelled like home again! SERVPRO of NW Bakersfield did outstanding work!
Had major water damage and SERVPRO NW Bakersfield
did all the required restoration work. Professional and beautiful work! Jose Cabral kept me informed and was always responsive to my inquires. Great craftsmanship demonstrated and attention to detail. I HIGHLY recommend this Company.
"Jose and Ruben were willing to work with me and I was very satisfied with the work SERVPRO of NW Bakersfield did for us."
Very polite! Awesome experience, give them a 10.
Would not have SERVPRO of NW Bakersfield improve its performance, the entire team was "Awesome."
They were great! Technicians were kind, courteous, and were always on time. Their customer service was awesome!
I am very please with the work SERVPRO of NW Bakersfield did at my house. Rated a 10.
You guys were excellent! We know it was difficult for you guys to drive out from Bakersfield CA, but are thankful that you all come out to our house. We were happy with your work!
We had a black water clean up for one of our stores. SERVPRO of NW Bakersfield was great and helpful! Will continue to use.
There's nothing I would have SERVPRO of NW Bakersfield improve in their performance they were perfect!
Oscar and Omar were two of the politest, nicest young men. They did and outstanding job. They are welcome in my home anytime.
SERVPRO of NW Bakersfield came to my house and cleaned it from top to bottom, inside and out. They were outstanding and have been helpful. They have worked late hours to make sure my house is clean. They cleaned it so good that I have to say my house has never been this clean. If you are planing to have a company come out and clean it for the fires out here in Santa Rosa call them they are absolutely the best!
Thanks to Isabel and her crew for a wonderful job cleaning my home in Santa Rosa after the fires! Great job!
"Staff were awesome during a difficult time."
"Technician seemed knowledgeable, capable, courteous, respectful and empathetic."
“They were knowledgeable and professional in their job. Thank you a lot”
“Thank you for all your help”
“I am very impressed and pleased with the service from SERVPRO. Everyone was very courteous, polite and professional from start to finish.”
“Very professional and efficient”
“All personnel were friendly, polite and helpful.”
"Thank you for the service, loved the work that was done. Thank you guys for being so respectful."
"Everyone I dealt with at SERVPRO were very professional and courteous."
"Thank you so much for the great job you did making the repairs to the home. We know it was not the nicest environment you've ever worked in, but we appreciate all you did to help us get through a very rough time. The home was my mom's, who died a year and a half ago, and we had so hoped to turn it over to a family who would create the same wonderful memories we had growing up there. It didn't go quite as we had planned, but you'll never know how much your work helped to make us feel we have honored our mom's memory! She would be pleased-Thank you"
"I would like to express my appreciation for everything your company did to bring my house back to livable state. I was not always polite in my frustration, but everyone involved was always professional, patient and explanatory with me. Your initial crew was exceptional in removing all the damaged materials and getting the mold and asbestos abatement issues done quickly, safely and neatly. The end results of the new walls, and better than new plastering, unbelievable installation of new flooring in both rooms, plus the finishing touches, inspires me to tell you this is more than I could have hoped for. Thank you again."
"Thanks to all of you for cleaning up our mess. We love the new look!"
"Great job on time"
" The crews were great, showed up early on a Saturday to help us out and did a great job. All the employees have been wonderful, thanks for all the help!"
"Quick and knowledgable staff and very polite."
Thanks to you and everyone affiliated with your company. I especially appreciated your workmen. Each was friendly, professional, competent and thorough. I gladly will recommend your company to others.