What our Customers say...


Very polite! Awesome experience, give them a 10.

Would not have SERVPRO of NW Bakersfield improve its performance, the entire team was "Awesome."

They were great! Technicians were kind, courteous, and were always on time.  Their customer service was awesome!

I am very please with the work SERVPRO of NW Bakersfield did at my house. Rated a 10.

You guys were excellent! We know it was difficult for you guys to drive out from Bakersfield CA, but are thankful that you all come out to our house. We were happy with your work! 

We had a black water clean up for one of our stores. SERVPRO of NW Bakersfield was great and helpful! Will continue to use. 

There's nothing I would have SERVPRO of NW Bakersfield improve in their performance they were perfect! 

Oscar and Omar were two of the politest, nicest young men. They did and outstanding job. They are welcome in my home anytime.    

SERVPRO of NW Bakersfield came to my house and cleaned it from top to bottom, inside and out. They were outstanding and have been helpful. They have worked late hours to make sure my house is clean. They cleaned it so good that I have to say my house has never been this clean. If you are planing to have a company come out and clean it for the fires out here in Santa Rosa call them they are absolutely the best!

Thanks to Isabel and her crew for a wonderful job cleaning my home in Santa Rosa after the fires! Great job!

"Staff were awesome during a difficult time."

"Technician seemed knowledgeable, capable, courteous, respectful and empathetic."

“They were knowledgeable and professional in their job. Thank you a lot”

“Thank you for all your help”

“I am very impressed and pleased with the service from SERVPRO. Everyone was very courteous, polite and professional from start to finish.”

“Very professional and efficient”

“All personnel were friendly, polite and helpful.”

"Thank you for the service, loved the work that was done. Thank you guys for being so respectful."

"Everyone I dealt with at SERVPRO were very professional and courteous."

"Thank you so much for the great job you did making the repairs to the home. We know it was not the nicest environment you've ever worked in, but we appreciate all you did to help us get through a very rough time. The home was my mom's, who died a year and a half ago, and we had so hoped to turn it over to a family who would create the same wonderful memories we had growing up there. It didn't go quite as we had planned, but you'll never know how much your work helped to make us feel we have honored our mom's memory! She would be pleased-Thank you"

"I would like to express my appreciation for everything your company did to bring my house back to livable state. I was not always polite in my frustration, but everyone involved was always professional, patient and explanatory with me. Your initial crew was exceptional in removing all the damaged materials and getting the mold and asbestos abatement issues done quickly, safely and neatly. The end results of the new walls, and better than new plastering, unbelievable installation of new flooring in both rooms, plus the finishing touches, inspires me to tell you this is more than I could have hoped for. Thank you again."

"Thanks to all of you for cleaning up our mess. We love the new look!"

"Great job on time"

" The crews were great, showed up early on a Saturday to help us out and did a great job. All the employees have been wonderful, thanks for all the help!"

"Quick and knowledgable staff and very polite."

Thanks to you and everyone affiliated with your company. I especially appreciated your workmen. Each was friendly, professional, competent and thorough. I gladly will recommend your company to others.