What our Customers say...

Water Damage Testimonials

I was very happy with SERVPRO. Brian made the process easy and he was very thorough in the explanation of the whole process. The crew came took care of business and were very professional. Will recommend for sure!!

The team they sent out to clean up the mess caused by a leaky water pipe were efficient, fast and very courteous. We were very satisfied with the service provided and would call them again if we are faced with another calamity such as this.

Their workers were very professional and personable. Great job.

This service is highly recommended by me. We woke up one morning with our A/C unit pouring water in our home. They were very fast, polite, and explained everything that was happening.

Thank you for the amazing work at restoring my mother’s damaged home. The project held many unknown factors that caused delays that were out of our control, but through it all SERVPRO helped me get the house repaired. While many other companies can do this type of work, none can match the professionalism, dedication and superior customer service this team provided us. The office team of Angelique and Brian were with me throughout the entire process; they exemplified excellent customer service, communication and support. Thank you again for all that you do and for a job exceptionally well done.

Everyone, including office staff, were very easy to work with. The rebuild was a long, tedious process, but Jose and his crew were very helpful and kind. I am very pleased with the results, and will use them again for future projects.

Herman and Helda did a nice job on demoing our entry way and hallway do to flooding from our laundry room. Very professional and polite. Greatly appreciated and looking forward to having our floors back to normal.

Our house flooded and SERVPRO Of NW Bakersfield was assessing the damage and setting up dehumidifier’s within hours of our homeowners insurance calling them. I found everyone that was in and out of our home, working on the damage, to be very professional, prompt and courteous. I would recommend using their services anytime you need them! They are wonderful! Isabel was so personable as well. 

SERVPRO of NW Bakersfield helped me with water damage restoration on a commercial building. Jose and Isabel were very professional and I would recommend them to anyone who finds themselves looking for help with restoration services.

The team at SERVPRO Of NW Bakersfield provided us with the most impressive and timely services from the mitigation through the restoration process. Their professionalism and impeccable work was truly a blessing during our time of need. A+++

In late February I had a ruptured waterline and contacted SERVPRO Of NW Bakersfield. The professionalism that I received from this company was absolutely incredible. In particular, Isabel and her team! She immediately responded to my call and that same day came to my home to assess the damage. Within a day, their team brought in the necessary equipment to take care of the problem. Their daily assessment of the progress being made kept me at ease and I knew I was in excellent hands. They are extremely professional, respectful of time and certainly do exceptional work! Thank you to all the team!!!!

We had a huge leak in our kitchen from the fridge waterline and SERVPRO was very quick and responsive! They were very professional and their work was amazing and done effectively! All of their team worked great! I appreciate their quick and effective response! Thank you SERVPRO Of NW Bakersfield! I would recommend!

Thanks to SERVPRO Of NW Bakersfield, we were able to have our home fully restored after a month of waiting for a reliable company. We found SERVPRO, who have a very fast and professional manner of working. Thank you Jose! Truly reliable service, you can count on them. 

I used this company for both mitigation and repair. Had a pipe burst in my sons room, water got into my hall bathroom, laundry room, hallway and soaked through underneath to my bedroom closet ,my room and other hallway. The mitigation process was easy and Isabel answered any and all questions. Loved how efficient and fast they worked. So I also used them for repair and they did not disappoint. Jose answered all my questions and was helpful when it came to choosing carpet padding ,my vanity. Everything I asked for he went above and beyond! I would highly recommend SERVPRO Of NW Bakersfield for mitigation and repair needs!!

Everyone at SERVPRO Of NW Bakersfield was kind and more than happy to help in any way they could. Thank you Isabel and Jose for making my experience good in a bad situation.

Thank you Isabel and Araceli for holding our hands when we had a flood in our home.  They are excellent and worked with us and the insurance company drying our kitchen out, taking out the cabinets and remediating it from asbestos and microbial bacteria.  It is not everyday you get a flood in your kitchen/dining room/ family room  and the thought of it is so overwhelming and beyond the moon frightening.  We are so blessed that Isabel and Araceli worked with us and helped us through these issues.  Wonderful to work with and great with communications, we are so lucky. 

My home was built in the 1980s and all the water piping Was galvanized imported from Korea I am told. Now
50 years later these pipes are rusting out and causing Water damage to the walls andmy hardwood floors. Fortunately I was referred to SERVPRO Who has done an excellent job for me. They start finding out where all the water is gone with meters and then bringing drying equipment that must be done before Construction. They were always on time I Do not hesitate to recommend them for all phases of repair.
if you have leaky pipes and damage to your home start with
SERVPRO of NW Bakersfield..

My house got flooded for 3 days while we were out and SERVPRO Of NW Bakersfield was called and at my house within an hour, they are very professional at what they do and down to earth, they treat you like family and make you feel very comfortable while your stressed out from the damage. Thank you SERVPRO OF NW crew you guys are awesome!

Services: Furniture removal, Flood cleanup, Flooring, Water damage-related mold removal, Water damage-related cleanup & repair, Water removal.

Responded right away & felt like family. They Truly do care!

Very pleased with our experience in restoration of our home! Having very professional workers who took extra care while completing the work! Highly recommend SERVPRO of NW Bakersfield.


Well let's start with amazing service, when our upstairs toilet leaked causing our ceiling and walls downstairs to become saturated their team was on spot in one hour assessing the situation and cutting out the affected areas to alleviate further damage. Isaac and his crew were very courteous and professional and made a disastrous situation bearable. We highly recommend SERVPRO Of NW Bakersfield. 

I am very happy with the work SERVPRO of NW Bakersfield provided for us. They were always on time, very clean and professional. 

I just want to say how happy I was with your technicians. They were clean, patient, caring, humble workers, that are also hardworking and always picked up after themselves! Which I loved since am a clean person and like everything organized. 

To each and every one of the wonderfully kind people who helped me at SERVPRO of NW Bakersfield, I just wanted to say thank you again for the help and support you gave to me.

Sincerely Barbara Lang.

I rated SERVPRO of NW Bakersfield a 10. Also thank you to the crew staying with us and helping trouble shoot the problem after hours. They were also very professional! 

Homeowner was so happy with our work. She even stated, "I liked that your crew was very professional and well done. Your technicians did a great job at cleaning and after themselves."

"I am happy with your staff and technicians they are awesome, I've even learned each of their names." Technicians were always on time, very curious and very helpful. All my questions were answered. Overall, I have rated them a 10.

I was very impressed with the technicians speed process. I Also liked that they were careful and weren't messy at all with the work they performed!  

Had major water damage and SERVPRO NW Bakersfield
did all the required restoration work. Professional and beautiful work! Jose Cabral kept me informed and was always responsive to my inquires. Great craftsmanship demonstrated and attention to detail. I HIGHLY recommend this Company.

"Jose and Ruben were willing to work with me and I was very satisfied with the work SERVPRO of NW Bakersfield did for us." 

They were great! Technicians were kind, courteous, and were always on time.  Their customer service was awesome!

"Staff were awesome during a difficult time."

"Technician seemed knowledgeable, capable, courteous, respectful and empathetic."

“They were knowledgeable and professional in their job. Thank you a lot”

“I am very impressed and pleased with the service from SERVPRO. Everyone was very courteous, polite and professional from start to finish.”

“Very professional and efficient”

“All personnel were friendly, polite and helpful.”

"Thank you for the service, loved the work that was done. Thank you guys for being so respectful."

"Everyone I dealt with at SERVPRO were very professional and courteous."

"Great job on time"

" The crews were great, showed up early on a Saturday to help us out and did a great job. All the employees have been wonderful, thanks for all the help!"

"Quick and knowledgable staff and very polite."

Thanks to you and everyone affiliated with your company. I especially appreciated your workmen. Each was friendly, professional, competent and thorough. I gladly will recommend your company to others.