Recent Why SERVPRO Posts

Water and mold damage in town

2/7/2020 (Permalink)

After mold remediation Photo after all mold was removed.

Why choose SERVPRO? 

Simply because even the insurance adjusters know how well we perform our work and why they refer us to their customers. In this claim the adjuster suggested to the homeowner to use us for the emergency services. Upon technician's arrival homeowner’s mom showed them the water intrusion and also stated that this had happened before. The cause of loss was copper piping busted in kitchens exterior wall from ceiling to flooring. Our technicians performed a moisture inspection throughout all affected and adjacent areas that could have been affected as well. They found moisture in 2 areas which were the kitchen and the dining area. There was more than 10 sqft of mold in both kitchen and dining room that had to be removed. Contained all exposed drywall and set up equipment that was needed. Remember we are here for you whenever you need us!

Commercial/Church water damage in Bakersfield, CA

1/29/2020 (Permalink)

After equipment set up This picture is showing after equipment was set and also showing moisture readings of flooring.

This was a commercial water loss at a church, our technicians met with the church Gowns men which stated that water intrusion came from the men's restroom, sink water supply line broke, the customer said they found the leak and water damage on Sunday morning. So why choose SERVPRO? Well because our technicians care about you and understand your frustration in a time like this, the reason why they will take the time to explain to you what they need to do or remove. They also show you with our moisture meter the affected areas that are showing high levels of moisture and why the materials have to be removed.  For example, the vinyl flooring in bathrooms and carpet and in all affected areas had to be removed. Our technicians set up proper equipment in order to speed up drying process.  Please keep in mind if you are going through your insurance company we will ask for approval before we start, or if you decide to pay out of pocket then we get approvals from you before we start work as well. We want to make you happy and care for our customers. Commercial or residential no job is too big or too small for us, therefore call us if you need our help. 

Fire loss in Bakersfield, CA

7/2/2019 (Permalink)

Why SERVPRO?

SERVPRO® of NW Bakersfield has a 1-4-8 Response Guideline for Emergencies to help get us to you faster.  We know that time is precious, and we want to make sure we get to you as soon as possible.

  • 1-Within one hour of a notice of your loss, a SERVPRO employee will contact you to arrange services and scopes.
  • 4-Within four hours of a loss, a SERVPRO professional will be on site to start mitigation services.
  • 8-Within eight business hours, a verbal briefing will be communicated to you by a SERVPRO professional. 

You can count on us day or night including all holidays! Our technicians are certified and trained. We will do the work for you and contact your insurance company to get approvals to leave equipment if it is needed. We will also get approvals to remove any wet material if it's needed, and will always ask for all approvals before we start work, this way our customer doesn't get stuck with any bills. Call SERVPRO Of NW Bakersfield for any emergency service needs.

Moisture inspection to damaged ceiling

6/6/2019 (Permalink)

Why SERVPRO?

When you browse through our website, you might notice that our franchise specializes in more than water damage restoration. We also restore homes and businesses of mold, graffiti, bio-hazard, fire, smoke and soot. We have customers who call us for the commercial cleaning of their carpets and ducts. In an effort to meet the needs of our community, we even have a certified construction crew available to rebuild damaged areas of your home after the restoration is complete. An important factor in the growth of our company and giving our customers the highest level of service is providing our technicians with the necessary training. 

At SERVPRO of NW Bakersfield, we believe that an investment in education for employees is money well spent. Our team participates in IICRC (Institute of Inspection, Cleaning and Restoration Certification) training courses throughout the year. The IICRC sets the standards for the cleaning and restoration industries. The mission of the IICRC is to promote high standards and ethics within the inspection, cleaning and restoration service industries and to advance communication and technical proficiency.   

Removal of wet insulation and material

6/6/2019 (Permalink)

Removal of wet insulation and material affected in the ceiling due to water damage.

Why SERVPRO? Well for a good reason and that is that we provide our employees with the highest level of water, Fire, Mold and Sewage Restoration Training.

For example: Two of our production technicians, Russ and George, spent a week at an IICRC training course. In this course, the guys received specific training in mold and sewage remediation.  The course covered topics such as containment planning and strategies, microbiology basics, respiratory protection, bird and bat droppings, biocide uses, how to safely work in confined spaces, sampling and more.  

It may not sound like fun to most people, but they came back from the course excited about the new information they learned. This would comfort anyone to know that the technicians that are coming to your home are knowledgeable and know exactly what they are doing and how to perform any emergency services we provide. Call the professionals in green! SERVPRO of NW Bakersfield is here to help! 

Commercial fire in Bakersfield, CA

5/28/2019 (Permalink)

Where You Should Start

If you're a business owner and want the best knowledgeable and certified company to go out to your business in case of an emergency call the professionals in green. I am sure you have heard about us before, and maybe ask yourself Why should I call SERVPRO of NW Bakersfield for any emergency service needs and what makes them different from the others? 

First, we are faster to any size disaster no mater what time it is day or night, including all holidays when everyone else isn't available we are here for you! Second, we are trusted by insurance companies across America. Third, SERVPRO is independently owned and operated, franchise have been helping business owners recover from disasters for over 40 years. The experience you need from us! Fourth, we are certified and the training that sets us apart from others. We are the company that promises you to make it "Like it never even happened."